Reference

Privacy Policy for p50 Accounts

This page explains how we collect, use, store, and protect the details linked to your p50 account, wallet activity, cookies, and support requests.

CookiesAccount dataWallet recordsSupport requestsLocal law
p50 Privacy Policy for p50 Accounts
CONTACT ROUTES

Where To Reach Us

If you want to ask about this policy, send the request from your account area so we can match it to the right profile.

Chat in your account Send a privacy request from the chat panel after you log in. We will read the details, check the account, and reply with the next step that local law allows.
Use the form The form in your account area works well for correction, access, or removal requests. Include the email or mobile number on the profile so we can match the right record.
Write to support If you prefer written contact, send a short request with your name and account detail. We will confirm the identity check we need before any record change.
HANDLING STANDARDS

How We Keep Records

We keep this area practical: collect only what the account needs, use it for service handling and security checks, and store it for the time needed to meet legal duties.

What we collect

We keep the details needed to run your account, such as name, contact fields, device signals, and wallet activity. That lets us process requests, match records, and spot misuse without keeping extra material.

Cookie use

Cookies help us remember login state, language choice, and form progress. They also reduce repeated checks while you move between pages, but you can adjust browser settings if you want tighter control.

Account security

We use password checks, session timing, and device flags to catch risky access. If a login looks unusual, we may pause the action and ask for another step before the account can move ahead.

Payment records

When you use UPI, Paytm, PhonePe, or Google Pay, we keep the transaction trail needed to complete the request and resolve disputes. That trail stays tied to the account record and legal duties.

Retention period

We keep records only for the period needed to handle the account, answer requests, stop misuse, and meet legal duties. After that period ends, we remove or anonymise records where local law allows.

Your requests

You can ask to see, correct, or remove account details that are wrong or no longer needed. Send the request through support, and we will check the identity step before any record change.

Privacy Questions You May Ask

The answers below are written so you can see what we do with your data, how long we keep it, and where to send a request. If a question touches local law, access depends on local law and is available where local law permits. For any change tied to your account, be ready to confirm enough detail for us to match the record.

It covers the details tied to your account, wallet activity, device data, cookies, and support messages. We explain why we use each category, how long we keep it, and how you can ask for changes.

Yes. When you use UPI, Paytm, PhonePe, or Google Pay, we keep the transaction trail needed to complete the request, answer disputes, and meet record-keeping duties under local law.

You can ask us to correct account details that are wrong or out of date. Send the request through support, and we will check the profile and confirm the identity step before changing it.

We keep records only for the period needed to run the account, manage disputes, stop misuse, and meet legal duties. After that period, we remove or anonymise data where local law allows.

No. Cookies help with login state, language choice, and form timing, while your password stays protected in account systems. You can change browser settings, but some site parts may need cookies to work properly.

Access and use depend on local law and are available where that law permits. If you use the site from another region, this policy still explains how we handle the details you share.

Use chat, the form, or a written request from your account area. Tell us which detail you want to change or remove, and we will route it to the right team after checking your identity.