Reference

Key Terms & Conditions for your p50 account

These Terms & Conditions set out the rules for engaging with p50 services, including account creation, deposits via UPI, Paytm, and PhonePe, and withdrawal procedures.

UPI acceptedPaytm paymentsPhonePe supported
p50 Key Terms & Conditions for your p50 account
CUSTOMER ASSISTANCE

How to reach p50 support about terms

If you have questions or concerns about p50’s terms and conditions, contact our support team via multiple channels.

Email Support Reach out at [email protected] for detailed queries on your account and terms.
Live Chat Chat with our team from 10am to 10pm India time for instant help on policy questions.
Phone Helpline Call our India helpline during support hours for guidance on terms and account issues.
DATA & SECURITY

How p50 protects your account under Terms & Conditions

We handle your data in line with Indian privacy requirements, collecting only what’s necessary to verify eligibility and secure transactions. Cookies support session integrity on desktop and app platforms.

Data Collection

Personal data is collected only to verify account eligibility and process payments securely.

Cookie Use

Cookies enable smooth navigation and authenticated sessions within the lobby and wallet.

Account Security

Two-factor authentication and SSL encryption protect account access from unauthorized use.

Data Retention

We retain your account data in line with Indian regulations and for fraud prevention.

Access Requests

Request your stored data or corrections at any time by contacting our support team.

Policy Updates

Changes to terms are communicated to your registered email ahead of changes taking effect.

Frequently asked questions on p50 Terms & Conditions

Here are answers to common questions about account rules, deposits, withdrawals, and your rights under these Terms & Conditions.

Eligibility depends on local Indian laws and your ability to provide required identification and payment methods like UPI, Paytm, or PhonePe during registration.

Deposits made through UPI typically clear within a minute, while Paytm payments may take up to 5 minutes during peak times.

Withdrawals require identity verification to confirm account ownership and prevent misuse, usually through document submission and automated checks.

Yes, p50 may suspend accounts if terms are breached or suspicious activity is detected, subject to investigation and appeal processes.

Contact support with your request. We respond in accordance with Indian privacy laws and retain data as required for legal compliance.

You may access p50 services via mobile app or desktop browser. Session cookies ensure account security no matter the device.

Notifications are sent to your registered email address before any changes take effect, allowing time to review updates.